I really like the sheep I drew, but seriously, he should know that we have a process in place for new work. Use it.
And if you don’t have a process in place for triaging new work and organizing existing work that is not email or “just knowing”, please put one in place. There are many, many options when it comes to processes and tools. Pick one.
It works even worse when remote, where entire plans are made in DM before they’re brought up to everyone. Rarely (rarely) that’s OK, but 99 times out of 100, if it’s planning for new work or discussing existing work, it’s better off done in public channels.
(in an office)
Sheep: Hey, Bamboo, got a minute?
Bamboo: Um, sure, just finishing up for the day.
Sheep: Great! I ran into Dorina and she mentioned needing a new page for the site.
Sheep: It’s no big deal, just a little new thing by Friday.
Bamboo: Yeah, but…we have a process for this…
Sheep: Oh, we can squeeze it in. Dorina will be so happy! We’re a heck of a team, Bamboo!
(at home, in dino PJs)
Sheep: Dorina messaged me and asked for a new page.
Bamboo: Can you bring this up in the group chat, plz?